Frequently asked questions
Contact us
Our reception is open 24/7 and our staff is well-equipped taking care of our guests needs.
If you have any special requests, need an early check in, transport or a table at our restaurant please contact us – we are at your service.
Our knowledgeable team is also happy to give you all the information you need and assist you with booking a rental car, tours or other activities for your stay in Iceland.
Please contact us by emailing stay@kef.is or calling +(354) 4207000 before you arrive so that we can arrange everything for you in good time.
Location
Our hotel is the best located hotel in Iceland.
We are situated in the beautiful nature of Reykjanes peninsula a UNESCO Global Geopark. Right in the middle of downtown Keflavik and we are only 5 minutes away from KEF airport, 15 minutes from the Blue Lagoon and 40 minutes from Reykjavik.
Our Address:
Hotel Keflavik & Diamond Suites
Vatnsnesvegi 12-14
230 Keflavik
Iceland
Email: stay@kef.is
Phone open 24/7: (+354) 420 7000
Airport Transfer
TRANSFER TO AND FROM FROM KEF AIRPORT TO HOTEL KEFLAVIK
Transfer to and from KEF Airport to Hotel Keflavik is not included in our room rates.
For an arrival transfer, you can take a taxi from the airport, available 24/7 in connection with all arriving flights. One way transfer is appr. 3,500 ISK.
PRE-ORDERED TAXI WAITING UPON ARRIVAL AT KEF AIRPORT TO HOTEL KEFLAVIK
Should you wish to order a taxi to be waiting for you upon arrival please contact Guest Reception via stay@kef.is or by phone (+354) 420-7000 and provide us with arrival date and time and flight number.
The price for an pre-ordered airport pick-up is 7,500 ISK.
Check in & Check out
Check-out time is before 11 am.
Check-in time is after 3 pm.
Should you require an early check in or a late check out please contact reception at stay@kef.is and we will check for availability.
Cancellation Policy
Payment/cancellation deadline is 7 days for individuals, 30 days for groups with less than 10 rooms, 60 days for groups with 10 rooms or more.
Other transport
FROM HOTEL KEFLAVIK TO BLUE LAGOON
The best way to get to the Blue Lagoon from Hotel Keflavik is by Blue Express. Price is 6.500 ISK one-way for up to 4 pax., 8.500 ISK one-way for 5-8 pax.
Book upon arrival at the hotel.
Guests must ask for Blue Express when ordering the taxi or the passengers will be charged by normal taxi meter which is apr. 4-6,000 ISK more pr. one-way trip.
For a return trip from the Blue Lagoon reception can help you arrange for the same car to pick you up at a specific time.
FROM HOTEL KEFLAVIK TO REYKJAVIK
Taxi transfer:
Bookable in reception 24/7. Price appr. 13-15.000 ISK one-way for up to 4 pax. during daytime. 15.-20.000 ISK during nights and evenings. Expect 20-30% more on holidays.
Local Bus #55:
Daily schedule from 6:43-23:08 Mon-Fri, 7:08-23:08 on Saturdays and 11:08-23:08 on Sundays and public holidays.
Appr. 1,900 ISK per pers. one-way. Does not require pre-booking.
See the schedule on www.straeto.is/en/timatoflur (select Reykjanesbær/Keflavik Airport).
The bus-stop in Keflavík (Miðstöð) is appr. 10 min. walk from the hotel.
LUXURY CAR SERVICE FROM KEF AIRPORT TO HOTEL KEFLAVIK
Should you wish for a Special Luxury Car Service to await you upon arrival, please send us your flight details so that we can book your transfer. Price 140 Euros pr. 1-4 pax. Price may vary depending on the type of vehicle available.
Opening hours
Reception and concierge service
Open 24/7
Back office and Invoicing
Mondays to Fridays 08:00-16:00
KEF Restaurant & Bar
Mondays to Sundays 11:30-22:00
Kitchen and Room service is open until
Mondays to Sundays 21:00
KEF Breakfast
Open Daily 05:00-10:00
KEF Bar
Happy Hour every day from 15:30-18:30.
Fitness center & Sauna
CLOSED FOR RENOVATIONS. WE WILL OPEN SOON WITH A NEW LUXURY SPA AND FITNESS CENTER. STAY TUNED